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Privacy Policy

This Privacy Policy explains how Nomini Casino may handle personal information when you visit the website, create or use an account, contact support, make transactions or use related services. It also explains the choices available to players in Australia regarding their information, cookies and marketing communications.

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About this Privacy Policy

Nomini Casino respects the privacy of its players and aims to handle personal information in a clear, careful and responsible way. This policy describes the types of information that may be collected, the reasons it may be used, how it may be protected and the choices available to you. It applies to information collected through the website, account services, customer support channels and other services connected with your play.

In this review

By using the website or opening an account, you should read this policy together with any other notices shown during registration, payments, verification or support interactions. Those notices may provide additional information about a particular use of your data. If you do not agree with the way information is handled as described here, you should stop using the relevant services and contact support about your options.

This policy is written in general terms because the information handled can depend on how you use the website. For example, a visitor who only reads public pages may provide less information than a player who registers, completes identity checks, deposits funds, plays games or requests an account review. Nomini Casino may update this policy when its services, processes or legal requirements change. The latest version will be made available on the website.

The website is intended to be used lawfully and responsibly. You should provide information that is accurate and up to date, and you should not submit another person's information unless you are authorised to do so. Keeping your account details current can help with security, verification and support.

Information we may collect and why we use it

The information handled by an online casino typically comes from you, from your use of the website, from payment or verification processes, and from service providers that help operate the platform. The amount and type of information may vary. Information may include the following:

  • Account details, such as your name, date of birth, contact details, username, account preferences and information needed to manage your player account.
  • Verification information, including identity documents, proof of address or other information needed to confirm identity, age, eligibility and account ownership.
  • Payment and transaction records, such as deposits, withdrawals, payment method details, transaction references, gaming activity and account balances. Complete payment card details may be handled by specialist payment providers rather than stored directly on the website.
  • Technical and device data, such as your internet protocol address, browser type, operating system, device identifiers, language settings, time zone, pages visited, approximate location and information about how you interact with the website.
  • Communications and support records, including messages, requests, feedback, complaints and information used to respond to account or service questions.
  • Cookie and similar technology data, which may record preferences, session information, security events and website usage.

This information may be used to provide and administer your account, process deposits and withdrawals, maintain account records, deliver games and related features, and provide customer support. It may also be used to communicate with you about your account, respond to questions, investigate problems and improve the performance and usability of the website.

Information may be used for identity, age, account ownership and eligibility checks. It may also support fraud prevention, security monitoring, responsible operation of the platform, detection of unusual activity and the prevention of misuse. These checks may involve comparing information from different sources or requesting further information where necessary. A request for verification does not necessarily mean that wrongdoing is suspected; it can be part of normal account protection and compliance procedures.

Data may also be used to meet legal and operational obligations, maintain accurate financial and transaction records, resolve disputes, enforce applicable terms, protect the website and its users, and respond to lawful requests. Where marketing is permitted and you have made the relevant choice, contact details may be used to send information about services, offers or updates. You can withdraw your consent to marketing at any time using the method provided in a message or by contacting support.

Cookies and similar technologies

Nomini Casino may use cookies and similar technologies to help the website work properly and to remember certain settings. A cookie is a small data file stored on your device by your browser. Some cookies are needed for functions such as account sessions, security, navigation and basic website operation. Other cookies may help understand how pages are used, remember preferences or support relevant communications.

Cookies can help keep a session active, recognise a returning browser, protect an account from suspicious activity and make the website easier to use. Similar technologies may collect information about a device or browser for security, performance measurement, analytics or personalisation. The information collected through these technologies is generally used together with other technical data to maintain and improve the service.

You can manage, restrict or delete cookies through your browser settings. You may also be able to receive a notification before cookies are placed on your device. If you block or remove essential cookies, parts of the website may not work correctly, and some account or security features may be unavailable. Browser settings differ, so check the help information provided with your chosen browser for instructions.

Sharing, security and keeping information

Personal information may be accessed by authorised staff and trusted service providers that help operate the website. Depending on the service involved, these providers may support hosting, technology, payments, identity verification, fraud prevention, security, customer support, communications, analytics or other essential functions. They should only receive information that is reasonably needed for the relevant service and should handle it according to appropriate confidentiality and security requirements.

Information may also be shared where necessary to protect players, the website or other people, to investigate suspected fraud or misuse, to enforce applicable terms, to resolve a dispute, or to meet a lawful request or legal obligation. If business operations change, information may be transferred as part of a transaction or restructuring, subject to appropriate safeguards and any required notices.

Reasonable administrative, technical and organisational measures may be used to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. These measures can include access controls, authentication processes, monitoring, secure transmission and staff or provider procedures. No website, device or method of sending information over the internet can be guaranteed to be completely secure. You should protect your login details, use a secure device and notify support if you believe your account has been accessed without permission.

Information is kept only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, identity, payment and transaction records must be kept for a period required by law even after an account is closed. Other information may be removed, anonymised or securely disposed of when it is no longer needed, subject to security, dispute, fraud prevention and record-keeping requirements.

Where service providers or systems are located outside Australia, information may be handled or stored in another country. In those circumstances, appropriate steps may be taken to protect the information and to support its lawful handling. The location and availability of particular services can change, so this policy does not list specific providers or countries.

Your privacy rights and how to contact us

Depending on your circumstances and applicable privacy requirements, you may have rights in relation to the personal information held about you. These rights are intended to help you understand and control how your information is used. A request may need to be checked before it is completed so that account information is not disclosed to the wrong person.

  • Access: you may ask for information about the personal data held about you and, where appropriate, a copy of that information.
  • Correction: you may ask for inaccurate, incomplete or out-of-date information to be corrected or updated.
  • Deletion: you may ask for your personal information to be deleted where it is no longer needed or where deletion is otherwise available. This right may be limited where records must be retained for legal, security, fraud prevention, dispute or other legitimate reasons.
  • Withdrawal of marketing consent: you may withdraw your consent to receive marketing communications at any time. You can use an unsubscribe option in a marketing message or contact support@nomini-casino.best.
  • Information about handling: you may ask general questions about how your information is collected, used, shared or retained.

To exercise your rights or make a privacy request, contact support@nomini-casino.best. Please explain what you are requesting and provide enough information for the relevant account or records to be identified. Do not send unnecessary payment details or copies of documents unless they are specifically requested through an appropriate support process. Nomini Casino may ask for reasonable information to confirm your identity before providing data or changing account information.

Requests will be considered and handled within the time required by applicable privacy requirements. In some cases, a request may be refused, limited or delayed, including where fulfilling it could affect another person's privacy, compromise security, interfere with fraud prevention, or conflict with a legal record-keeping requirement. If this happens, an explanation will be provided where permitted.

If you have a concern about the handling of your personal information, contacting support@nomini-casino.best is the appropriate first step so the issue can be reviewed. You should also contact support promptly if your details change, if you receive an unexpected account message, or if you suspect that your login credentials or personal information have been compromised.